The widely watched S&P/Case-Shiller Home Price Index released on Wednesday showed home prices declining 14% from the same period last year. These are scary numbers for both homeowners and lenders. Why are some financial institutions gearing up home equity and mortgage lending in the face of this negative trend? Precision targeting is the key. (more…)
I’ve been impressed with Wachovia’s ability to acquire premium retail branch locations in Texas. (more…)
It is not a surprise that a small number of customers contribute the majority of profits. But what should you do with low value customers that cost more money than they provide in income? (more…)
Why did Cap One discontinue it’s innovative de-coupled debit card? (more…)
Payment products, especially for small businesses, are one of the most significant opportunities for financial institution revenue growth. (more…)