Archive for April, 2008

Distribution Planning: lessons from Walgreens and Starbucks

Wednesday, April 30th, 2008

Yesterday I made a presentation at the GIS Business Summit on Better Bank Branches: Improving Site Selection for Retail Banks. This is one of the premier gatherings of managers of Geographic Information Systems – the folk who do site selection, distribution planning, trade area mapping, etc. for major corporations. (more…)

Small Business Banking: Making Housecalls

Friday, April 11th, 2008

I’m always interested in banks that are changing the model.

ServisFirst opened its doors in May 2005. At the end of 2007 it had assets of $850 million and earned net profits of $5.6 million on revenue of $51.4 million. Very heady performance for this start-up (more…)

John Reed’s reflections on Citibank

Friday, April 4th, 2008

John was my boss (or more accurately, my boss’s boss) at Citibank and was responsible for developing the retail bank into the powerhouse it became. (more…)

Best of the Best?

Thursday, April 3rd, 2008

Retail Banking International just published its 2008 Retail Bank of the Year Awards.  I thought the following were of particular interest to US readers (more…)

April 1, 2008

Tuesday, April 1st, 2008

I just looked out the window here at Peak Performance World Headquarters and saw snow showers – I only wish that were a joke! (more…)