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In a recent Banking Exchange article, David Kerstein, president of Peak Performance Consulting Group, observed that there is no needbanking-exchange-logo for banks, especially community banks, to sit on the digital sidelines.

 

“Partnership is a no-brainer,” Kerstein said. “Fintechs are happy to work with small banks.”

 

Kerstein observed that traditional companies that partner with fintechs quickly realize that they can apply agile—or lean—processes to other products, as well. They also begin to look for “friction” in various products and processes.

 

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