"Strategic insight combined with clear, concise and actionable solutions"

I had the pleasure of chairing the Branch Optimization track and speaking at the American Banker/Source Media Retail Banking 2014 conference earlier this month.  Clearly branch optimization was on the mind of participants and the room was filled to capacity. Take that, Digital Media!

Seriously, there’s not much controversy over the importance of the branch channel, but there is a lot of debate about the nature of its transformation: the number of branches, the average size, what’s inside, the type of employee, and the most effective sales and marketing process.

Our panel had an informative and spirited discussion with three different points of view from Bank of the West, Associated Bank, and Santander.

Here’s an overview of what we discussed

Follow us on...
Twitter  LinkedIn  Facebook